At Jaira Properties, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable laws. This policy explains how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
We may collect and hold the following types of personal information:
- Contact Details – Name, email, phone number, address
- Property Details – Buying/selling preferences, financial capacity
- Identification Documents – For example, driver’s licence for tenancy applications
- Online Activity – Through cookies, website analytics, and social media interactions
- Employment/Income Details – Required for rental applications or financing assessments
2. How We Collect Your Information
Your information is collected through:
- ✅ Direct Interactions – Forms, emails, phone calls, or in-person meetings
- ✅ Third Parties – Property portals (e.g., Domain), tenancy databases, financial institutions
- ✅ Automated Technologies – Website cookies, IP address tracking
3. Purpose of Collection
We use your personal information to:
- Provide real estate services such as sales, rentals, and valuations
- Verify identity and assess tenancy or finance applications
- Improve our website experience and marketing communications
- Comply with legal obligations, including anti-money laundering laws
4. Disclosure of Information
We may share your personal information with:
- Buyers, Sellers, Landlords, or Tenants – As required for property transactions
- Service Providers – Including conveyancers, mortgage brokers, and tradespeople
- Government Agencies – Such as NSW Land Registry or tax authorities
- Marketing Platforms – Only with your consent, e.g., for email newsletters
❌ We do not sell your personal information to third parties.
5. Data Security
We take reasonable steps to protect your information using:
- Encryption
- Secure Servers
- Access Controls
These measures help prevent misuse, interference, loss, unauthorized access, modification, or disclosure.
6. Your Rights
You have the right to:
- Access or correct your personal information
- Opt out of marketing communications
- Request deletion of your data (where legally permitted)
- Lodge a complaint if you believe your privacy rights have been breached
To exercise any of these rights, please contact our Privacy Officer:
📧 [Your Email]
📞 [Your Phone]
📍 [Your Office Address]
7. Updates to This Policy
This privacy policy may be updated from time to time. The latest version will always be available on our website.
